Help and contact
First Sight Support
Contact us
Email support@firstsightlocal.com. Include the app version, iPhone model, and a description of what happened. Do not email profile photos, private messages, passwords, Apple credentials, or payment information.
Someone nearby does not appear
- Both adults need different First Sight accounts, Bluetooth enabled, the same activity, compatible male/female profiles, and mutually overlapping age ranges.
- Both need an active Available Nearby session and must remain in the same immediate area long enough for Bluetooth confirmation.
- Keep notifications enabled so the app can alert you while the screen is locked.
Safety concern
Use the shield menu in Nearby Chat to report or block. Reporting also blocks the person, ends the match, disconnects the relay, and deletes the local chat. Only the selected reason is sent; photos and messages are not uploaded. Reports are reviewed for appropriate safety action.
If anyone is in immediate danger, leave the area and contact local emergency services. First Sight is not an emergency service.
Delete your account
Open First Sight, tap the top-right account menu, choose Delete Account, and confirm. Deletion is permanent and removes remaining credits.